FAQ’s

Submit a Request

How can we help you?

We might take a day or two to answer your email.

Working Days / Hours Mon – Friday / 9:00AM – 5:00PM

E-mail Address info@suiga.com.mt


FREQUENTLY ASKED QUESTIONS

For any orders of products available from stock, will be delivered within 2 to 3 working days (Monday – Friday).

Orders over €60.00, the delivery is free of charge. Orders below €60 a delivery fee of €5.00 applies.

We only deliver to Malta and Gozo.

It is the responsibility of the customer to check the product/s upon delivery. If, upon delivery, you claim that any product has been delivered damaged, you should immediately voice your complaints to us and we will, at our discretion, replace such product or refund the price paid for such product if your complaints are deemed to be reasonable. Please note that we are not responsible for the goods after delivery, so if you report any damages after delivery and the products are damaged as well, we won’t be able to accept the claim.

If, upon or after delivery, you claim that any product does not materially comply with its description on the Website, you should immediately voice your complaints to us and we will, at our discretion, replace such product or refund the price paid for such product if your complaints are deemed to be reasonable.

If you are unable to find the answer here, please contact us on +365 2143 6566 or send us an e-mail via the contact form. It’ll be our pleasure to assist.

  1. All prices listed on the website are inclusive of VAT
  2. Some products on the website may look slightly different in real life, due to lighting, monitor settings, etc. Please allow for slight variations
  3. Any sale offers are subject to availability and may be withdrawn.
  4. The website is controlled and operated in Malta. Any Terms and Conditions concerning the usage of this website will be governed by the laws of Malta and any dispute concerning use of this website will be determined exclusively by the Maltese Courts.
  5. We may change these Terms and Conditions at any time. If any of these Terms and Conditions are invalid or unenforceable, the remainder of these Terms and Conditions shall continue to have full force and effect.
  6. We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control. If you breach these Terms and Conditions and we take no action, we will still be entitled to use our rights and remedies in other situations where you are in breach.
  7. Registering and using the website may involve setting up an account and giving a password. You are fully responsible for maintaining the confidentiality of your account and the password, and all activities that occur under your account or password. You agree to immediately notify us of any unauthorised use of your account or password and any breach of security or misuse of the service and ensure that you exit from your account at the end of each session if you use a shared computer. Safeye (Malta) Company Ltd cannot and will not be liable for any loss or damage arising from your failure to comply with this clause.
  8. Safeye (Malta) Company Ltd reserves the right to amend, remove or vary the services and/or any page of this website at any time and without notice.
  9. We reserve the right, in our sole discretion, to reject, edit or refuse to post any content and to remove any content from the Suiga website, whether the content is expressly prohibited by these Terms and Conditions, or to restrict, suspend, or terminate your access to all or any part of the services at any time, for any or no reason, with or without prior notice, and without liability.
  10. The Suiga website may also contain links to other websites, which are not operated by Safeye (Malta) Company Ltd. When you activate any of these, you will leave the Suiga website and we have no control over and will accept no responsibility or liability in respect of, the material on any website which is not under our control.
  11. You agree to indemnify us and our agents and officers, directors, and employees, immediately on demand, against all claims, liability, damages, costs and expenses, including legal fees, arising out of any breach of these Terms and Conditions by you.
  12. We may terminate your use of the website immediately if we consider that you have breached these Terms and Conditions.
  13. This website is operated by Safeye (Malta) Company Ltd, with VAT registration number MT27091936. Email: info@safeyemalta.com